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Novel Coronavirus (COVID-19) Response & Precautions

Wesley Mission Queensland has adopted a highly precautionary and preventative approach to the prevention, control and management of COVID-19, based on the latest and best medical advice.

Extensive infection control and hygiene management systems are in place and our Coronavirus Response Committee is receiving daily updates from public health officials.

Please be assured that we remain committed to our long-standing service to the community and to clients in need and, where possible, we will continue to operate all essential services.

For further inquiries, please contact Wesley Mission Queensland on 1800 448 448.

This page is being updated regularly. Last update - 12:53 pm (AEST), Wednesday, 14 April 2021.

 

Visitor rules - all Wesley Mission Queensland sites

To protect our clients, their families and staff, Wesley Mission Queensland has implemented a range of infection control procedures and restrictions across our services to minimise the spread of COVID-19.

We ask that you do not enter a Wesley Mission Queensland site if you:

  1. are suffering from flu-like symptoms or are unwell,
  2. have been in contact with a case of COVID-19 (coronavirus),
  3. have been overseas in the past two weeks (you are required to be in self-isolation)
  4. have been in a COVID-19 hot spot in the past 14 days 

 

Specific information relating to our services

Please click the links below for specific service information

 


 

Residential aged care communities

Following the latest advice from Queensland Healthall WMQ residential aged care communities will reopen to visitors from Thursday, 15 April 2021.

Our visiting rules:

  • Residents can have up to two visitors at any one time. There is no limit on the number of visits allowed in a day or the length of each visit.
  • Visiting hours will remain 9:00am to 4:00pm daily, as we still need to staff entry points appropriately for screening through the QR code and temperature checking. Exceptions to these hours, will need to be approved by the manager.
  • All visits must occur in the resident’s room or outdoors where social distancing can occur.
  • Visitors aren’t required to wear a mask.

As always, we need to continue being vigilant and ask family and friends to check in at reception upon entry and practise good hand hygiene and social distancing during visits. While there are currently NO cases of COVID-19 at any Wesley Mission Queensland service or facility, we are taking a highly precautionary approach to safeguard residents and staff. 

We also encourage family and friends to use phone calls, Skype and FaceTime (mobile video) to stay in touch with residents or you can click here to send a message online

 

Supported Disability Accommodation

Following the latest advice from Queensland HealthWMQ supported disability communities across Queensland will reopen to visitors from Thursday, 15 April 2021. 

As always, we ask family and friends to check in on entry and practice good hand hygiene and social distancing during visits. While there are currently NO cases of COVID-19 at any Wesley Mission Queensland service or facility, we are taking a highly precautionary approach to safeguard residents and staff.

We also encourage family and friends to use phone calls, Skype and FaceTime (mobile video) to stay in touch with residents or you can click here to send a message.

 

Brisbane Relief Hub

The Brisbane Relief Hub in Fortitude Valley remains open, with modified service delivery. Masks must be worn at all times by clients and staff. Opening times for the public: 9.30am to 12pm and 1pm to 3.30pm Monday to Friday. Closed public holidays. Contact 07 3216 1579 for more information.

 

NDIS Services

There have been some changes to our prices and cancellation policy due to COVID-19. Please see this update for full details.

 

In Home Care – Home support  

Open and operational, with social distancing modifications as per the Queensland Government’s recommendations.  

 

Home Support NDIS 

Open and operational, with social distancing modifications as per the Federal Government’s recommendations.  

 

Childcare Services (Childcare Centres, Family Day Care and In-Home Childcare Services)

All child care services remain open and operational with COVID-19 safe plans in place.

  

NABS

Open and operational.

   

Hummingbird House

Following advice from Queensland Health, Hummingbird House will reopen to visitors from Thursday, 15 April 2021. As always, we ask family and friends to check in on entry and practice good hand hygiene and social distancing during visits. 

For further information, contact (07) 3621 4364 or email info@hummingbirdhouse.wmq.org.au

 

ORCA – Albany Creek and Mansfield

Closed for the school holidays. In-person classes will resume when school returns on 19 April.

 

Stellar Arts

Open and operational.

 

Wesley Industries

Open and operational.

 

Youth and Family Services (Logan and Robina)

All programs are operational  with social distancing modifications as per the Queensland Government's recommendations. Limitations in place for transport and face to face contact. 

 

Youth Hubs

After School and School Holiday programs open with social distancing modifications as per Federal Governments recommendations.

 

Hopewell Hospice

Following advice from Queensland Health, Hopewell Hospice will reopen to visitors from Thursday, 15 April 2021. As always, we ask family and friends to check in on entry and practice good hand hygiene and social distancing during visits.

 

 Living Well House Respite

Open and operating with COVID safe plan, mandatory mask wearing and social distancing. 

 

Respite Services Hyland House, Arana Hills, Balmoral Uniting Community Centre, Hadden day services 

Check with the centres before attending.

 

Respite Overnight Services Hadden 

Operational with screening.

 

Paradise Kids 

Open and operational with Covid-19 Safe Plan in place, mandatory mask wearing and social distancing.

 

Group 61  

Group61 is Wesley Mission Queensland’s befriending program for those with mental health issues and whose main mode of practice is face to face catch ups and group activities.

In response to the latest COVID19 update, Brisbane members, where possible are to revert to virtual catch ups. This will be regularly reviewed. Where it is determined that a face to face catch up is required, COVID19 safe practices are in place.

 

Clear Breeze 

Operational with modifications as per the Queensland Government's recommendations. 

 

Mental Health Services 

Most services remain open and operational. 

For those living in Brisbane South, Wesley Mission Queensland operates a Wellbeing Mental Health Service. If you are feeling isolated or unsure during the COVID-19 health crisis, please reach out and connect. We are offering free telephone consultations for people living in the Brisbane South region, call 3717 7006 to book an appointment with one of our Wellbeing Consultants today.

 

Headspace centres 

Currently open.

 

HydroPool and Gym 

Closed to the public – open for booked one on one therapy sessions. 

 

Health and Wellbeing 

All therapy with clinicians and AHAs will continue across all locations for all client types with vigilant precautions in place.

 

Community Transport Services 

Restricted transport - essential services and in line with government advice.

 

Home Assist 

Operational with modifications as per the Queensland Government's recommendations.  

 

Elorac Place

Services suspended. 

 

Art from the Margins

Open and operational with Covid-19 Safe Plan in place.

 

  Beenleigh Family Centre

Community access limited. Appointment based only and delivered outdoors.

 

  Eagleby Neighbourhood Centre

Community access limited. Appointment only.