IMPORTANT INFORMATION
WESLEY MISSION QUEENSLAND’S RESPONSE TO COVID-19
Wesley Mission Queensland has adopted a highly precautionary and preventative approach to the prevention, control and management of COVID-19, based on the latest and best medical advice.
Extensive infection control and hygiene management systems are in place and our Coronavirus Response Committee is receiving daily updates from public health officials.
Please be assured that we remain committed to our long-standing service to the community and to clients in need and, where possible, we will continue to operate all essential services.
For further inquiries, please contact Wesley Mission Queensland on 1800 448 448.
This page is being updated regularly. Last update - 1:00pm, 9 April 2020.
Visitor rules
To protect our clients, their families and staff, Wesley Mission Queensland has implemented a range of restrictions to minimise the spread of COVID-19.
We ask that you do not enter a Wesley Mission Queensland site if you:
- are suffering from flu-like symptoms or are unwell,
- have been in contact with a case of COVID-19 (coronavirus),
- have been overseas in the past two weeks (you are required to be in self-isolation)
- have been interstate in the past two weeks (you are required to be in self-isolation).
More information
Resources for the most current and reputable information:
Please see below for specific information relating to our services
Residential aged care communities
Based on a range of expert medical advice and guidance from health authorities, we have regretfully made the decision that visitors will not be allowed at our aged care communities from Sunday 29 March at 4:30pm, excluding extenuating circumstances (end of life care).
To discuss further please contact the aged care home direct.
We will regularly reassess this decision as the COVID-19 public health emergency unfolds.
We understand how difficult and upsetting these restrictions are for families and friends, and encourage everyone to use Skype and Facetime (mobile video) to stay in touch with residents or you can click here to send a message online.
NDIS Services
There have been some changes to our prices and cancellation policy due to COVID-19. Please see this update for full details.
In Home Care – Home support
Open and operational, with social distancing modifications as per the Federal Government’s recommendations.
Home Support NDIS
Open and operational, with social distancing modifications as per the Federal Government’s recommendations.
Childcare Services (Childcare Centres, Family Day Care and In-Home Childcare Services)
All remain open and operational.
NABS
Open and operational.
Emergency Relief
Open but with modified service delivery. Opening times for the public: 9am to 12pm and 1pm to 3pm Monday to Friday.
Hummingbird House
Limited operations. Any queries in relation to Hummingbird House please direct to staff at Hummingbird House.
Message from Dr Fiona Hawthorne – Manager of Hummingbird House
Naturally, the health and wellbeing of our children and families is paramount. We have therefore had to make some recent decisions which are noted below
- A very reluctant decision is to suspend our volunteers in trying to reduce the foot traffic through the house
- Staff being encouraged to work away from the main house as much as they can
- The planned film premier of Mulan is cancelled
To watch the full video please visit Hummingbird House's Facebook page.
ORCA – Albany Creek and Mansfield
ORCA will cease operation from Thursday, 26 March. Any questions regarding this program to be directed to the service.
Stellar Arts
Open and operational.
Wesley Industries
Open and operational.
Youngcare/WesleyCare
Whilst they remain open and operational there are restrictions, such as:
- Visitors are to ensure that they follow the exclusion criteria for Covid19
- We are restricting external/community activities.
Youth and Family Services (Logan and Robina)
Most services remain open and operational, please refer any queries to the service.
- Eagleby Family Centre - Services suspended
Youth Hubs
After school programs – remain open. School holiday programs have been cancelled.
Hopewell Hospice
Open and operational, with social distancing modifications as per the Federal Government’s recommendations.
Respite Services Hyland House, Arana Hills, Balmoral Uniting Community Centre, Hadden day services
Respite day services are closed to ‘in centre’ respite.
Group transport has been suspended.
Allied Health Service will continue by appointment only.
Respite Overnight Services Hadden
Operational with screening.
Paradise Kids
Services are suspended.
Telephone support only.
Group 61
Group61 is WMQs befriending programme for those with mental health issues and whose main mode of practise is face to face catch ups and group activities.
In line with current advice, we have now cancelled all face to face group events and are currently working to find alternative solutions to ensure members do not become isolated and lonely. This could include virtual activities and discussion for those with online access. Alternative arrangements for those not able to access online services is also being considered.
Clear Breeze
Operational with modifications as per government advice.
Mental Health Services
Most services remain open and operational.
For those living in Brisbane South, Wesley Mission Queensland operates a Wellbeing Mental Health Service. If you are feeling isolated or unsure during the COVID-19 health crisis please reach out and connect. We are offering free telephone consultations for people living in the Brisbane South region, call 3717 7006 to book an appointment with one of our Wellbeing Consultants today.
Headspace centres
Currently open.
HydroPool and Gym
Closed to the public – open for booked one on one therapy sessions.
Health and Wellbeing
Based on the most recent service restrictions, we will be closing the hydrotherapy pool and gym to the public and ceasing all group therapy with immediate effect.
All therapy with clinicians and AHAs will continue across all locations for all client types with vigilante precautions in place.
We will be systematically contacting all clients who are booked into our groups programs to offer them 1 on 1 appointments either face to face or over the phone.
Community Transport Services
Restricted transport - essential services and in line with government advice.
Home Assist
Operational with modifications as per government advice.
Elorac Place
Services suspended.
Art from the Margins
While our facilities are closed, we have launched of our new online shop, you can now view the current exhibition and purchase artworks as well as our great range of merchandise including bookmarks, magnets and notepads featuring our AFTM artists artworks.
We are providing workshops and creative ideas via our Facebook group AFTM Art Workshops @ Home, please feel free to join. AFTM is currently exploring options for online delivery of programs with Zoom.
For updates, continue to visit our website or follow Art from the Margins on Facebook. If you wish to contact us directly please email aftm@wmq.org.au or phone 3151 6655.