Holistic care services

Your health and wellbeing is our priority. From 24/7 nursing care to allied health services, dementia care, palliative care and spiritual care and support, our approach to care is personalised.

 

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Care is at our heart 

Your health and wellbeing is our priority. We aim to provide responsive and flexible care appropriate to your changing needs. Our approach to care is personalised and relationship-centred – we get to know you, and over time, build important bonds of trust.  All our aged care homes have access to :

  • Care staff, including Registered Nurses available 24 hours a day
  • Visiting GPs
  • Physiotherapists
  • Occupational therapists
  • Speech therapists
  • Chaplaincy services
  • Volunteers.

 

To help avoid unnecessary hospital visits or appointments, we also access: 

  • A specialist Geriatric Assessment Outreach Service (RADAR) - in most instances, residents are seen by a hospital doctor on the same day
  • A mobile X-Ray Service
  • A Dementia Specialist Service
  • A mobile dentist
  • Hairdressers.

Dementia care

Our passionate staff provide dementia support across all our aged care homes.

We work closely with residents living with dementia and their families to establish a relationship-centred care environment. This helps us assess and develop a holistic care plan. Our focus extends beyond a diagnosis of dementia – we believe in engaging residents with meaningful activities (meaningless activity destroys the human spirit and the sense of sameness or lack of control often leads to boredom). The Eden validated model of care provides the opportunity to do things that all residents find meaningful, which is essential for their overall wellbeing. 

Bethesda Caring Centre and Clear Mountain Cottage have been specifically developed to reflect the latest thinking on the best ways to care for people who are living with dementia. This includes: 

  • Based on the Eden Alternative™ philosophy of care, we work through the challenges with a focus on the resident’s abilities and the opportunities to do things that are meaningful
  • Assistive technologies and selective colour schemes play an important role to help residents recognise their own rooms
  • Sensory gardens provide exposure to plants, walking paths, seating, water features and areas where normal everyday life can continue
  • Residents are encouraged to be as independent as possible, with easy access to family visits and animal companionship (including our visiting pets and the ones that live at the home).


Spiritual and Pastoral care

Taking care of your spiritual and emotional wellbeing is just as important as your physical health.

Our chaplains and pastoral carers are here to listen to you and to help you find strength as you adjust to a challenge or a new beginning. It's the very simple gift of spiritual comfort – their time, companionship and understanding. Chaplains are available to you and your family, regardless of your faith. They provide services including: 

  • Pastoral care
  • Spiritual support and counselling
  • Prayer support
  • Conducting worship services at regular times in our on-site chapels.

As a Uniting Church organisation, our on-site church services are conducted from this tradition. Church service times vary and can be obtained from any member of your chaplaincy team. Where there is enough demand, we can also facilitate services from other religious faiths. Our staff and chaplains will, on request, liaise with ministers from other religions on your behalf.  


pastoral care in our residential aged care homes

Palliative care

We believe in living a life of meaning, purpose and grace. For aged care residents experiencing serious illnesses, nothing is more important than the people who will provide physical, emotional and spiritual care. We recognise dying as a part of life yet focus on making whatever time that remains as pleasant and comfortable as possible.  

Whether it’s soft lighting, aromatherapy or background music, we’re here to facilitate and support you. We can also connect you and your family with the necessary resources and care. If requested, we can arrange clergy visits from all denominations. Wesley Mission Queensland’s palliative care services are adapted to support your individual health care needs. We can also access advice and support for palliative care through the base hospitals.

Advanced care plans

We encourage and support advance care planning to help you and your family plan your care requirements as your needs change, including offering a palliative approach to care. Advance care planning is an important part of the palliative approach to care. It involves discussing and documenting your choices about care if there comes a time when you can no longer make decisions for yourself. This approach removes the stress and anxiety for your family who otherwise may be asked to make these decisions. Our Chaplains are also available to provide pastoral care, spiritual support and counselling.  

Palliative care is available at all Wesley Mission Queensland aged care communities. 

Allied health support

We understand your desire to live with dignity, purpose and independence.  Our allied health professionals are here to give you personalised care and attention, providing a pathway to a life worth living. We manage your care both proactively and reactively through teamwork and the high quality of our multidisciplinary allied health services. These include:
  • Physiotherapy 
  • Podiatry 
  • Speech Pathology 
  • Occupational Therapy 
  • Nutrition 
  • Exercise Physiology
  • Personal Training & Group Fitness, including exercise in the Hydrotherapy pool
  • Social Work
  • Mental Health Services
Some of these services are provided as a part of your usual care, whilst others can be accessed through our two Wellbeing Centres - Fulton Wellbeing Centre and Wheller Gardens Wellbeing Centre. Speak to us today about how our allied health team can assist.  
People exercising together

Wheller Gardens Wellbeing Centre

Your local Allied Health hub for over 20 years. Let our team of experienced professionals help you and your family live a healthy and connected life.

930 Gympie Rd Chermside QLD 4032
8:00am - 4:30pm Monday to Friday (closed public holidays) (07) 3621 4374
Staff member speaks to client on exercise machine

Fulton Wellbeing Centre

Your local Allied Health hub for over 20 years. Let our team of experienced professionals help you and your family live a healthy and connected life.

620 Seventeen Mile Rocks Rd Sinnamon Park QLD 4073
8:00am - 4:30pm Monday to Friday (closed public holidays) (07) 3737 7230

Supporting you at every stage

Our team is here to guide you and your family through your choices, explain fees, and answer any questions you may have. Contact our friendly Residential Admissions Coordinators today.

Contact us today

Resident reading in armchair Dovetree
Please call us on 1800 448 448 or complete this form.
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