The Way Back Support Service

A service in the Gold Coast and Brisbane South regions providing practical support to those who have attempted suicide or had a suicidal crisis.
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Overview

The Way Back Support Service aims to support those who have attempted suicide or had a suicidal crisis, to minimise the risk of re-attempts. The service aims to increase social connectedness, improve access to clinical and community support services, and build the capacity of individuals to self-manage and improve mental wellbeing.

Ways we help

Wesley Mission Queensland provides this service to eligible people who live in the Gold Coast and Brisbane south regions. This service can be delivered in a range of ways including over the phone, face-to-face and online. Some of the practical ways we help those at risk include:

  • Providing encouragement, support, and regular contact
  • Encouraging individuals to follow hospital discharge and safety plans
  • Facilitating access to a range of community services (such as housing, income support, family support, education and employment), with the aim of addressing some of the issues that may be leading to distress
  • Supporting attendance at relevant appointments
  • Supporting clients to connect with formal and informal support networks.

Eligibility for Gold Coast region

We accept referrals from Robina or Gold Coast University Hospitals for people who live in the Gold Coast Primary Health Network region who have:

  • Presented to the Robina or Gold Coast University Hospital emergency department following a suicide attempt or experiencing a suicidal crisis OR
  • Have been admitted to Robina or Gold Coast University Hospital and are on the Gold Coast Suicide Prevention Pathway.
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Read more about service offered on the Gold Coast

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Eligibility for Brisbane South region

We accept referrals from key referring teams within the Princess Alexandra Hospital (PAH) mental health services for individuals who live in the PAH catchment region and who have presented to PAH emergency department following a suicide attempt or experiencing a suicidal crisis.

This is not a crisis service

If you or a loved one are in crisis, please call:

 Lifeline on 13 11 14 or the Suicide Call Back Service on 1300 659 467.

This service has been made possible with funding from Brisbane South PHN and Gold Coast PHN and is delivered in collaboration with Brisbane South PHN, Gold Coast PHN, Metro South Addictions and Mental Health Service, Beyond Blue, Queensland Health, the Commonwealth Department of Health and referring teams at PAH and Robina and Gold Cost University Hospitals. 

We're here to help

For more information about this program or to get started, call us on 1800 448 448 or contact us online.

Contact us

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