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The Brisbane South PHN Mental Health Referral Service provides information and support to GPs who wish to connect their patients with the most appropriate Brisbane South PHN funded mental health service for their unique circumstance.
Please note the Brisbane South PHN Mental Health Referral Service will cease processing referrals 15th December 2022, the Head to Health Phone Service will instead support GPs to connect patients with mental health and wellbeing services
in the Brisbane south region.
In future please direct any Mental Health and Wellbeing referrals to Head to Health Phone Service Fax 07 3089 4060.
Further details regarding the services follow however if you require
any additional information or would like to discuss a specific referral please contact Head to Health Phone Service 1800 595 212.
When you refer to the Brisbane South PHN Mental Health Referral Service, you will be recommending a level of service for your patient. Based on your service recommendations, we will connect your patient with the most appropriate Brisbane South PHN funded mental health service.
Our dedicated team of trained staff are able to assist GPs to make appropriate and seamless referrals for their patients or follow the steps to making a referral below.
Making a referral:
Call the friendly Referral Service team on 07 3151 3841 for help and support with making a referral. Our opening times are 8:30am - 4:30pm weekdays.
When you refer to the Brisbane South PHN Mental Health Referral Service, you will be recommending a level of service for your patient. Based on your service recommendations and other information on the referral form (such as whether the patient is in an identified priority group, or the patient's residential location in a region), we will connect your patient with the most appropriate Brisbane South PHN funded mental health service within a stepped care model of mental health.
The stepped care model aims to improve consumer access to appropriate mental health services, and is better able to respond to the holistic needs of a person experiencing mental health concerns in a compassionate way. The model emphasises a collaborative, person-centred approach to mental health care and continuity of care. Consumers will be supported throughout their mental health care journey, and are able to “step-up” or “step-down” their level of mental health care as needed.
Services recommendations include:
If you are unsure which of the above mental health services is appropriate you can indicate Not Known on the referral form, and our staff will determine an appropriate service to refer to based on the information provided.
