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The Way Back Support Service

The Way Back Support Service aims to support those who have attempted suicide or had a suicidal crisis, to minimise the risk of re-attempts. The service aims to increase social connectedness, improve access to clinical and community support services, and build the capacity of individuals to self-manage and improve mental wellbeing.


Ways we help

Wesley Mission Queensland provides this service to eligible people who live in the Gold Coast and Brisbane south regions. Some of the practical ways we help those at risk include:

  • Providing encouragement, support, and regular contact
  • Encouraging individuals to follow hospital discharge and safety plans
  • Facilitating access to a range of community services (such as housing, income support, family support, education and employment), with the aim of addressing some of the issues that may be leading to distress
  • Supporting attendance at relevant appointments
  • Supporting clients to connect with formal and informal support networks.

The service can be delivered in a range of ways including over the phone, face-to-face and online.


Eligibility for Gold Coast region

We accept referrals from Robina or Gold Coast University Hospitals for people who live in the Gold Coast Primary Health Network region who have:

  • Presented to the Robina or Gold Coast University Hospital emergency department following a suicide attempt or experiencing a suicidal crisis OR
  • Have been admitted to Robina or Gold Coast University Hospital and are on the Gold Coast Suicide Prevention Pathway

Read more about The Way Back Support Service offered on the Gold Coast.


Eligibility for Brisbane south region

We accept referrals from key referring teams within the Princess Alexandra Hospital (PAH) mental health services for individuals who live in the PAH catchment region and who have presented to PAH emergency department following a suicide attempt or experiencing a suicidal crisis.

 

We’re here to help

Call us on 1800 448 448 or contact us online to discuss next steps.

 

This service has been made possible with funding from Brisbane South PHN and Gold Coast PHN and is delivered in collaboration with Brisbane South PHN, Gold Coast PHN, Metro South Addictions and Mental Health Service, Beyond Blue, Queensland Health, the Commonwealth Department of Health and referring teams at PAH and Robina and Gold Cost University Hospitals.