CHSP
The Commonwealth Home Support Program (CHSP) is a government funded initiative. It's designed to provide early support for seniors 65 years and over who require just a little help at home.
On this page you'll learn more about:
Our CHSP services
You'll find us throughout south east Queensland. The services available can vary based on where you live and on the type of government funding you are accessing.
Day to day housekeeping
Help with the housework, laundry and shopping.
Nursing
Clinical support for managing medications or health conditions.
Respite care
In home, centre-based and overnight respite.
Social support
Companionship in your home or on outings, and connecting you with local interest groups.
Allied health
Professional advice, support and equipment to improve your mobility and wellbeing.
Transport
Transport arrangements for social outings, shopping trips or appointments.
Personal care
Assistance with showering, dressing and toileting.
Maintenance
General home maintenance and minor modifications.
How it works
CHSP is for seniors needing one or two entry-level services. Eligibility is based on two things:
Age - You must be:
- 65 years or older (50 years or older for Aboriginal or Torres Strait Islander people).
- Or, 50 years or older (45 years or older for Aboriginal or Torres Strait Islander people) and on a low income, homeless, or at risk of being homeless.
Level of need - Assistance required may be:
- For low-level needs on an ongoing basis
- Short-term after injury or illness
- Interim support while waiting for Support at Home (Support at Home (SaH) funding
- Due to a risk of homelessness.
Need more than a few services?
Learn more about the Support at Home program.
How to get started
All applications for government-funded aged care services are made through My Aged Care.
If you are approved for CHSP, you will choose an authorised service provider, such as Wesley Mission Queensland. We will work with you to coordinate home care services based on your needs.
The first step for subsidised home care is to apply for an assessment via My Aged Care*. After you apply, an assessment organisation will call you to arrange a time to complete a face-to-face assessment. Remember, if you need home care urgently, you can start paying privately right away. Call our home care team now on 1800 448 448.
How to contact My Aged Care and start the process:
Call them on 1800 200 422; or
Apply online
*My Aged Care is the Australian Government’s system for accessing government-funded aged care services.
Assessments take place at your home or in hospital if needed, to discuss your care needs and goals. Once complete, you’ll be informed of the funding you are eligible for, such as CHSP and Support at Home. After receiving the government letter with details for your approved services and funding level, contact your chosen provider.
Learn more
Once approved for home care subsidy, you can nominate the provider you’d like to deliver your services. That’s where our team steps in! We’ll review your funding, help you understand any costs, and work with you to create a portfolio of services and schedule tailored to your individual needs.
- For Support at Home funding, we work with you to create a Care Plan based on your approved service list and budget, with a schedule tailored to your individual needs. Once you approve your plan, services can begin and a care partner will stay in regular contact.
- For other fundings, we help you choose the services that best suit your needs.
Services can begin! Our team stays in touch along the way. Support at Home clients are assigned a Care Partner, who will stay in regular contact to ensure your supports meet your needs and update your plan as circumstances change.
If you need services urgently, at WMQ you can pay privately for care services while you wait for your funding.
We'll help you through the process
Why Wesley Mission Queensland?
Our compassionate approach is what makes us extra special.
Watch Rita's story
[Rita] I've been with Wesley Mission for about five and a half years.
Emma helps me a lot here with doing things that I've, I can't write very well because it hurts my hand,
so she does a lot of writing for me and just takes me everywhere. She's wonderful.
They're just so good. They're just like friends coming of a daytime.
They're beautiful.
The doctor recommended the water aerobics. He said they were very good and Emma learned how to do them.
So she gets in the water with me and we do the exercises together.
[Emma] When I first met Rita, it was because her doctor wanted to go, wanted her to go and do some physio therapy and, in a pool. And she said, I can't swim. She didn't know how to, how to swim or how to be in the water or like how to save herself if she had to, really.
We started off just walking up and down laps of the pool. We made some friends and got a little exercise program. And I remember Rita said to me in the beginning, oh, I couldn't do it if I wasn't holding your hand. But then by the end, we were just swimming right through.
[Rita] Yeah, it's just fun, it's just a day of, I don't have to stress or worry or, I just know Emma's coming and we'll have a good time.
An approved provider with a commitment to quality care
All of our care workers have completed or are working towards a Certificate III in Aged Care or Individual Support, meaning they are skilled and committed to providing quality care.
Every carer is screened in line with National Police Check processes, undergoes regular training in key areas such as medication assistance, infection prevention and control and driver safety and always wears identification so you can recognise them.
You're in good hands with Wesley Mission Queensland
“We feel so lucky to have gone with Wesley Mission Queensland and especially to have been assigned Donna as our Care Leader.”
Rita and Jim
In Home Care clients
