You'll find us throughout South East Queensland. The services available can vary based on where you live and on the type of government funding you are accessing.
If you need a service to live safely and independently at home, we will help you arrange it. There are four levels of Home Care Packages, designed to support people with different care needs:
If you are approved for a package, you will be placed in the Government’s national queue until your package can be allocated to you. There are options for accessing some services while you wait.
All applications for government-funded aged care services are made through My Aged Care (link opens in new window). Our Home Care Team can help you at any stage.
You will have an assessment by the Regional Assessment Service (RAS) or Aged Care Assessment Team (ACAT). You’ll discuss or show:
If approved, you will receive a My Aged Care Home Care Package Approval letter.
Your assessor will work with you to develop a personalised support plan to help identify what sort of services suit your needs.
You are placed on a national waiting list for allocation of a Home Care Package.
If you need services while you wait, contact us for help. There are many different ways to fund services while you wait for your Home Care Package.
Once you’ve been allocated your package, you’ll have 56 days to enter into a formal agreement. This document outlines things like:
Each month we'll send you a statement of activity from the previous month.
You will also receive ongoing support and advice from your local WMQ Home Care Team. Your Care Coordinator is your key contact for anything related to your care. If your needs increase, we’ll talk to you about your options.
Answer a few short questions and use our Home Care Package builder to tailor a plan that suits your needs.
This way you can choose the services that best suit you. (Link opens in new window)
Our compassionate approach is what makes us extra special.
All of our Care Workers have completed or are working towards a Certificate III in Aged Care or Individual Support, meaning they are skilled and committed to providing quality care.
Every carer is screened in line with National Police Check processes, undergoes regular training in key areas such as medication assistance, infection prevention and control and driver safety and always wears identification so you can recognise them.
You're in good hands with Wesley Mission Queensland
In Home Care clients