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Supporting Minds

Information for health professionals

Supporting Minds is a FREE clinical mental health service in the Gold Coast. We accept referrals from anyone, from health professionals to self-referrals.

  • General stream: adults aged 16 years to 65 years experiencing situational distress. 
  • LGBTIQAP+ stream: people aged 12 to 65 years who identify with the LGBTIQAP+ community and/or are questioning sexuality or gender.

For enquiries and client-specific questions please call 07 3151 3828,

How to make a referral Information for individuals
Image represents LGBTIQAP+ and adult programs from the free clinical mental health services on the Gold Coast

About Supporting Minds

Supporting Minds is a mental health service that provides 3-month, moderate intensity, structured psychological supports and other structured interventions such as group-based lifestyle interventions.

Funded by Gold Coast PHN, Wesley Mission Queensland has been commissioned to deliver two service streams under supporting minds:

  • Adults (16 years +) experiencing situational distress. This can include (but is not limited to) people who are homeless or at risk of homelessness, experiencing domestic violence, in significant financial hardship, experiencing relationship issues, experiencing social isolation, and have current legal procedures pending.
  • LGBTIQAP+ (12-65 years): individuals who identify with the LGBTIQAP+ community and/or are questioning sexuality or gender.

Supporting Minds operates under a capped budget, and is intended to provide services only to those with the greatest need, that cannot be appropriately met by other services. 

To check if your patient is eligible, please call Supporting Minds on 07 3151 3828.

Supporting Minds offers the following mental health clinicians:

  • Social Workers
  • Counsellors
  • Psychologists
  • Occupational Therapists
  • Nurses 

The Supporting Minds service provides:

  • A brief assessment to identify an individual’s goals and mental health needs, and develop a plan to meet these
  • An assigned wellbeing consultant who acts as a care coordinator
  • Up to 6 sessions of one-to-one therapy using a range of evidence-based therapeutic interventions
  • Peer group support
  • Access to user-friendly digital resources Support and guidance, if long-term support is required.

The service is available to people residing in the Gold Coast Primary Health Network (GCPHN) region, with or without a Medicare card. You do not need an ID or Mental Health plan to access the service. This is a FREE service. You must meet the Supporting Minds eligibility criteria to access the program:

1. Adults aged 16 to 65 years
  • Experiencing mild to moderate symptoms and would benefit from short-term limited service of up to 3 months
  • People experiencing their environment as highly stressful. Life circumstances to be considered when assessing situational distress include:

- significant transitions (e.g., job loss, relationship breakdown, sudden or unexpected death of loved one)
- trauma (e.g., physical, psychological, or sexual abuse, witnessing or being a victim of an extremely violent incident, natural disaster)
- experiencing harm from others (including violence, vulnerability, exploitation)
- interpersonal or social difficulties (e.g., conflict with friend or colleague, loneliness, social isolation, bullying, relationship difficulties)
- performance related pressure (e.g., work, school, exam stress)
- ability to or difficulty having basic physical, emotional, environmental, or material needs met (such as homelessness, unsafe living environment, poverty) and
- legal issues.

Note: It is desirable (not essential) for people to have a Health Care Card
2. LGBTIQAP+ aged 12 to 65 years
  • People aged 12-65 who identify as LGBTIQAP+, or are questioning sexuality or gender identity and require culturally specific support.
  • Experiencing mild to moderate mental distress and would benefit from short-term limited service for up to 3 months.
  • Have a health care card or do not have the financial means to access other services.

Additional information on service model

The care plan may include up to six sessions of individual or group structured psychological therapy using evidence-based therapeutic interventions such as Cognitive Behaviour Therapy (CBT), Dialectical Behaviour Therapy (DBT), Acceptance and Commitment Therapy (ACT), Insight-Oriented Therapy, Supportive psychotherapy, Interpersonal psychotherapy, and Narrative Therapy. Peer support group sessions can also be provided. 

  • Assigned Wellbeing Consultant to act as care coordinator throughout service contact duration
  • Immediate brief Mental Health intervention and safety planning if required
  • Service plan is developed together and tailored to suit individual needs with a focus on improving mental health outcomes while recognising the complex and varied factors influencing peoples’ distress
  • Agree on care and support delivery of services linked to the client service plan for up to 12 weeks
  • Time-limited, one-to-one support (up to 8 sessions) brief interventions
  • Regular contact
  • Supportive, flexible, and non-clinical
  • Intentional peer/support
  • Family/carer support
  • Guidance and encouragement to access digital self-help resources
  • Promote community participation
  • Access to unlimited WMQ groups throughout engagement in the program
  • Groups facilitated by well-being consultants and mental health clinicians
  • Referral to web-based clinician-moderated interventions
  • Mental Health clinical support:

o Up to 6 sessions of 1:1 structured psychological therapy from a tertiary qualified mental health clinician
o Evidence-based therapeutic interventions including (but not limited to);

- Cognitive Behaviour Therapy (CBT)
- Dialectical Behaviour therapy (DBT)
- Acceptance and Commitment Therapy (ACT)
- Insight-oriented therapy
- Supportive psychotherapy
- Interpersonal psychotherapy
- Narrative therapy

If you have a patient who is not eligible for the Supporting Minds program, you can refer them to Head to Health for an assessment and direction towards a program appropriate for them.

Head to Health
Contact: 1800 595 212
Monday to Friday, 8.30am – 5.00pm

Patients can contact Head to Health directly or you can refer them into the service using the forms xxxxxxxxxxxxx. If you send a referral, Head to Health will keep you informed of the service that your patient has been directed to.

Download flyers

Image represents the adult stream at the free clinical mental health services on the Gold Coast

Download Supporting Minds flyer

.PDF (1.3 MB)
Image represents the LGBTIQAP+ community for Supporting Minds mental health program

Download the LGBTIQAP+ flyer

.PDF (0.7 MB)

How to make a referral


Make sure the client meets the core eligibility requirements:

  • Resides in the Gold Coast PHN region
  • Mild to moderate symptoms (meeting criteria for a mental health diagnosis)
  • Symptoms present 6+ months – client likely complexity on risk or coexisting conditions, but not at severe levels
  • Benefit from short-term (up to 3 months) intervention
  • Evidence of financial disadvantage


Make a referral

Option 1: form referral

Please choose your preferred referral form. The Supporting Minds direct referral form will be sent directly to Supporting Minds.

Supporting Minds referral form GCPHN referral form

Option 2: phone referral

Your client will be assessed by a mental health clinician. Phone referrals can be done:

1. Directly with our Supporting Minds team on 07 3151 3828.

2. Via Head to Health (recommended for self-referrals) on 1800 595 212 (Monday to Friday, 8.30am - 5pm).


Fax the referral form to the contact detail included in the form.

If using the GCPHN form, you can send the referral form via Secure Messaging:

  • Medical Objects ID - Referrals GCPHN (RG4220000HJ)

When you send a referral, Head to Health will contact your client and keep you informed of the allocation of that referral.


If the referral is approved.

After the client's request is accepted, they will be assigned to WMQ and informed about when they can start.

If the client is not eligible.

If the client is found to be ineligible, our intake team will reach out to the referrer and provide recommendations for alternative forms of support.

“As someone with lived experience, I understand how difficult it can be attending services and not knowing if they are safe. The team here goes above and beyond making sure you feel connected and supported.”
Kehlan Chabau-Gibson Supporting Minds Wellbeing Consultant LGBTIQAP+ stream

Kehlan Chabau-Gibson

Supporting Minds Wellbeing Consultant (LGBTIQAP+ stream)

Do you have questions about this service?

Contact Wesley Mission Queensland's Supporting Minds Team. For all referral enquiries and client-specific questions please call 07 3151 3828, Monday to Friday, from 8.30am to 5pm. 

Information for individuals
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Whatever you're going through,
Supporting Minds will face it with you.

Supporting Minds, free mental health on the Gold Coast