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Struggling with life? Mental health matters.

Supporting Minds, a FREE clinical mental health service in the Gold Coast

Mental health services for people experiencing mild to moderate symptoms. Supporting Minds offers programs for:

  • Adults aged 16-65
  • LGBTIQAP+ community or individuals questioning sexuality or gender identity (aged 12 to 65) 
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About Supporting Minds

Information for healthcare providers

Supporting Minds provides up to 3 months of mental health services in individual and group settings. The free service connects individuals to a wellbeing consultant, as well as mental health clinicians (social workers, counsellors, psychologists, occupational therapists and nurses ) and a range of group support programs. 

As a free service, Supporting Minds is intended to support those with the greatest need. To check if you or your loved one is eligible, please call Supporting Minds on07 3151 3828. 

If you are not eligible, our intake team will provide recommendations for alternative forms of support.

The Supporting Minds service provides:

  • A brief assessment to identify an individual’s goals and mental health needs, and develop a plan to meet these
  • An assigned wellbeing consultant who acts as a care coordinator
  • Up to 6 sessions of one-to-one therapy using a range of evidence-based therapeutic interventions
  • Peer group support
  • Access to user-friendly digital resources Support and guidance, if long-term support is required.
The service is available to people residing in the Gold Coast Primary Health Network (GCPHN) region, with or without a Medicare card. You do not need an ID or Mental Health plan to access the service. This is a FREE service. You must meet the Supporting Minds eligibility criteria to access the program:
1. Adults aged 16 to 65 years
  • Experiencing mild to moderate symptoms and would benefit from short-term limited service of up to 3 months
  • People experiencing their environment as highly stressful. Life circumstances to be considered when assessing situational distress include:

- significant transitions (e.g., job loss, relationship breakdown, sudden or unexpected death of loved one)
- trauma (e.g., physical, psychological, or sexual abuse, witnessing or being a victim of an extremely violent incident, natural disaster)
- experiencing harm from others (including violence, vulnerability, exploitation)
- interpersonal or social difficulties (e.g., conflict with friend or colleague, loneliness, social isolation, bullying, relationship difficulties)
- performance related pressure (e.g., work, school, exam stress)
- ability to or difficulty having basic physical, emotional, environmental, or material needs met (such as homelessness, unsafe living environment, poverty) and
- legal issues.

Note: It is desirable (not essential) for people to have a Health Care Card
2. LGBTIQAP+ aged 12 to 65 years
  • People aged 12-65 who identify as LGBTIQAP+, or are questioning sexuality or gender identity and require culturally specific support.
  • Experiencing mild to moderate mental distress and would benefit from short-term limited service for up to 3 months.
  • Have a health care card or do not have the financial means to access other services.
Download

Download Supporting Minds flyer

.PDF (1.3 MB)
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Download the LGBTIQAP+ flyer

.PDF (0.7 MB)

Referrals

Supporting Minds accepts referrals from anyone, from health professionals and community-based organisations to self-referrals.

Self-referrals can be made using any of the options below:

  1. By contacting Supporting Minds directly on07 3151 3828
  2. Alternatively, you can call Head to Health on1800 595 212
Healthcare provider referrals

Frequently Asked Questions

Supporting Minds is an initiative funded by Gold Coast PHN. Wesley Mission Queensland has been commissioned to support two groups:

  1. All adults aged 16 to 65 years who are experiencing mild to moderate symptoms (meeting criteria for a mental health diagnosis, IAR Level 3) due to situational distress, such as:
    • Homelessness or at risk of homelessness
    • Experiencing domestic and family violence (DFV) issues
    • Having current legal procedures pending
    • Experiencing significant financial hardship
  2. LGBTIQAP+ aged 12 to 65 years. Culturally specific support for youth and adults aged 12 to 65 who identify with the LGBTIQAP+ community and/or are questioning sexuality or gender identity.

Services delivered under the Supporting Minds Program are provided by qualified and experienced mental health workers. The clinical service is delivered by:

  • Social Workers
  • Counsellors
  • Psychologists
  • Occupational Therapists
  • Nurses
  • Face-to-face
  • Phone or web-based consultations
  • Group therapy
When you call, an experienced mental health professional will listen and work with you to find the best ways to get you the help you need. They will make an assessment and refer you (or your client) to the appropriate type of service, with your consent.
Once the referral has been accepted, WMQ aims to see the person within 14 days or in the case of suicide prevention, within 7 days. Any delays in the commencement of the service will be communicated to the referrer. Any allocation delays will be communicated to the referrer. Clinical responsibility for clients referred will remain with the referrer until seen by the Supporting Minds service.
No, anyone can call 07 3151 3828, whether they already have a GP mental health treatment plan or not. If they believe you require a mental health treatment plan, they can discuss that with your GP with your consent.
“As someone with lived experience, I understand how difficult it can be attending services and not knowing if they are safe. The team here goes above and beyond making sure you feel connected and supported.”

Kehlan Chabau-Gibson

Supporting Minds Wellbeing Consultant (LGBTIQAP+ stream)

Contact the Supporting Minds team

For all referral enquires and client-specific questions please call 1800 595 212, Monday to Friday, from 8.30am to 5pm. 

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