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Differences between the Commonwealth Home Support Program (CHSP) and Home Care Packages (HCP)

Tags: Ageing well, Home Care

Are you researching options for government-funded home care services? You've probably come across these 2 initiatives:

• the Commonwealth Home Support Program (CHSP)
• and the Home Care Packages (HCP).

Applications for both begin online or over the phone through My Aged Care (1800 200 422).


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Call 1800 448 448 and our friendly Aged Care Specialists will clarify any questions you have.

What are the key differences between CHSP and HCP?

While the Commonwealth Home Support Programme provides entry-level basic support for older individuals to maintain independence at home, Home Care Package funding offers more extensive and tailored care services with a focus on individual needs and goals.

Your level of need will determine which initiative you are eligible for. 

The table below highlights other key differences between CHSP and HCP.

Commonwealth Home Support Program (CHSP)

Home Care Package (HCP)

• Intended for those requiring 1 or 2 basic services in the short-term
• Provides entry-level support for people who live at home but could do with some extra assistance
• Offers a set group of basic services with limited choice and flexibility
• The services are government subsidised, but you will be asked to contribute to the cost of your care
• You will have to use multiple providers to deliver your services
• Your eligibility will be assessed by the Regional Assessment Service (RAS)
• Intended for those who need more services
• Four Levels (1 to 4) of package to meet varying levels of need
• Provides higher levels of support for those with more complex needs
• Allows you to create a tailored support package that best meets your assessed needs and goals
• Provides more choice and flexibility with your care and services
• You select one provider to deliver all your services
• Your eligibility will be assessed by the Aged Care Assessment Team (ACAT)


Costs and fees

The table below highlights key differences between CHSP and HCP. Please discuss with your home care consultant when deciding which package is right for you.

Commonwealth Home Support Program (CHSP)

Home Care Package (HCP)

Providers are allocated funding from the government and provide subsidised services in designated locations. Part of the costs are covered by the government, and you must contribute an amount.

Government contribution – the subsidy
Goes towards any of the services you need

Your contribution
You will be asked to make contributions to the overall costs

The government provides funding based on the level of package and you may contribute to various fees.

Government contribution – the subsidy
Fees and costs for services and administration fees are paid for out of your government subsidy

Your contribution – if applicable
Fees and possible out-of-pocket costs, such as:
- A basic daily fee (WMQ does not charge this)
- An income-tested fee, as advised by Services Australia
- Additional services

Learn more about HCP fees and costs.



Commonwealth Home Support Program (CHSP)

Home Care Package (HCP)

You will have to use multiple providers dependent on your requirements.You benefit from being able to use one provider for all your aged care services, dependent on your circumstances.


Still have questions?

Reach out to the Wesley Mission Queensland team and we can help you at any stage.