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Residential Admissions Coordinators

Do you need help navigating residential aged care? Our Residential Admissions Coordinators are here to help.

The move into a residential aged care community is often unplanned and can sometimes be stressful, but with Wesley Mission Queensland you are in good hands.

Our dedicated team of Residential Admissions Coordinators will work with you and your family to understand and deliver the best care solution tailored to your needs.

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Request a callback from a Residential Admissions coordinator

Our approach

We value the importance of you and your loved ones being involved in your care, and we focus on building relationships based on trust, compassion and friendship.

Our team can work with you to understand your circumstances and care preferences, assist with the My Aged Care process, assess and view residential aged care communities and understand what is included in each service. This includes:
  1. Meeting with you to understand your circumstances.
  2. Advising and helping you to understand the process for entry to residential aged care.
  3. Helping you understand the financial requirements during this often stressful time.
  4. Providing an overview of Wesley Mission Queensland’s aged care services tailored to your specific care needs and requirements.
  5. Helping you decide and then move into an aged care community.
  6. Arranging follow-up contact to ensure that our services are meeting yours and your loved ones' needs.

Our communities

All of Wesley Mission Queensland's aged care communities offer ageing in place, with staff able to provide responsive and flexible care in line with each resident’s changing needs. This means that residents are often able to receive further care without having to leave familiar surrounds.

We have aged care communities located across Brisbane. Each has its own unique personality, caring and qualified staff, and active social calendar.

View our communities

Our care philosophy

Since 2002, our aged care communities have been on a journey to embrace the internationally recognised Eden Alternative Philosophy™. This is a person-centred, holistic approach to maintaining the wellbeing of residents in a healthy and enriching environment.

 

The ethos around this philosophy is loving companionship, empowerment and variety – everything we all desire in our lives. It’s about promoting relationships and community life, and encouraging physical environments that include animals, children and plants. You will regularly see the resident pets greet you as you enter our communities, providing a wonderful sense of home and companionship to all who live within.

The Eden Alternative Philosophy™ is a way of life for residents, staff and families; not a program. It is an ongoing and evolving way of living and working where residents are encouraged to enjoy activities that are meaningful to them and we endeavour to create an environment of variety and spontaneity where unexpected moments of joy can occur.

If you would like to talk to one of our Residential Admissions Coordinators, please contact us on 1800 448 488 or click here to request a callback.

Request a callback from a Residential Admissions coordinator

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