Phone number: 1300 268 928
Your storyis our story
Phone number: 1800 448 448
Top of page

Sign language and interpreting services

We provide experienced AUSLAN interpreters for the Deaf community, including hearing impaired people, of all ages under the NDIS, Australia-wide. We also provide interpreting services for professional service providers, businesses and government.  
Contact us
AUSLAN interpreter and a deaf woman chatting in sign language

Overview

If you use sign language to communicate and need an interpreter when attending an appointment or meeting, our services can support you. We provide experienced AUSLAN interpreters for the Deaf community, including hearing impaired people, of all ages under the NDIS, Australia-wide. 

If you are over 65 and don’t have NDIS funding, you can access our interpreting services free of charge for private health appointments only. 

We also provide interpreting services for professional service providers, businesses and government. 

 

For children and adults

We can provide interpreters for a range of face-to-face or online appointments across Australia, including:

  • Health appointments, such as medical and allied health appointments
  • Other personal appointments, such as to receive services or professional advice (e.g. hairdresser, financial adviser, legal consultations etc)
  • NDIS planning and review meetings
  • Other events and engagements
  • Employment meetings, interviews and appointments.

 Interpreters for appointments are provided through the National Auslan Interpreter Booking and Payment Service (NABS) (link opens in new window).  Please note that NABS does not make your appointment for you, but we will organise the interpreter to attend. 

We provide this service to Deaf adults and children (with or without hearing parents) who have NDIS funding. See our NABS Duty of Care (link opens in new window) to read more about how we work with children.

You can use your NDIS funding for this service. For more information on NABS and the NDIS, visit their NDIS page (link opens in new window).

People over 65 who do not have NDIS funding can access interpreting services free of charge for private health appointments only.

You can contact us to make a booking Monday to Friday from 8am until 6pm, excluding National public holidays. You can contact NABS by phone, fax, SMS, or online:

SMS: 0427 671 261 - iPhone or Android
Fax: 1800 24 69 14 (Free)
TTY (TeleType): 1800 24 69 48 (Free call)
Complete the online booking form on the NABS website (link opens in new window).

For business and government

The National Interpreting and Communications Services (NICSS) (link opens in new window) provides face-to-face or online interpreters for service providers, businesses and government agencies and organisations who need to communicate with a member of the Deaf community. We provide these services across Australia.

Interpreters can be provided at any time, including weekends, for:

  • Public hospitals (inpatient and outpatient services)
  • Private hospitals (inpatient services)
  • Conferences, meetings and events
  • Educational institutions
  • Professional services, such as accountants, lawyers, and financial advisors
  • Employers (for employment appointments and interviews)
  • Police matters
  • Civil and criminal courts
  • National Disability Insurance Agency (NDIS) planning and review meetings.

Our standard fees listed below cover general interpreting. Interpreting for court, conferences and some educational institutions may attract a different fee.

Weekends and public holidays also attract an additional fee. 

Type of booking

Fee (GST inclusive)

1.5 hour standard weekday booking$229.35
2 hour weekday booking$261.80
Longer or remote bookings

Appointments lasting longer than 1.5 hours may require two interpreters. NICSS will confirm this with you before processing your booking request.

For bookings that may exceed two hours or for remote appointments where travel exceeds 200km, NICSS will submit a quote for approval. 

To book an interpreter for an appointment, please visit the NICSS website (link opens in new window) or contact us by phone, fax, SMS, or online:

SMS: 0427 671 261 - iPhone or Android
Fax: 1800 24 69 14 (Free)
TTY (TeleType): 1800 24 69 48 (Free call)
Complete the online booking form on NICSS website (link opens in new window).

It’s easy to get started

Organise interpreting for yourself

(This link opens in a new window)
Book today

Does your business need an interpreter?

Organise interpreting to help you better communicate with clients who are Deaf or hearing impaired.

(This link opens in a new window)

Book today

Let us help you find the support you need.

Please call 1800 448 448 or complete this form.
Thank you for filling out our form. Loading animation
How would you like us to respond? (optional)
NICCS AUSLAN interpreter chatting in sign language