What does the Wellbeing Mental Health Service cost?
The program is completely free. You do not need a medicare card to access this service.
What are the wait times like?
The program aims to have no waitlist to access the service. However, at times you may need to leave a message with your Wellbeing Consultant, and you may experience small queues at times if you choose to drop-in to a centre. Please keep in mind that our program does not operate to support crisis or emergency situations. If you feel that your matter is urgent, or if you are experiencing a mental health crisis please consider these options:
Lifeline Australia – 13 11 14
Suicide Call back service – 1300 659 467
If you are in immediate danger, call emergency services on 000.
What qualifications do “peer-based” workers have?
Peer based workers have a minimum of a Certificate IV in Mental Health and have lived experience of a mental health issue, either directly or as a carer/support person. Utilising their own recovery journey can offer a different style of support to the traditional allied health professional.
Can I access this service alongside other services?
Yes, as long as the service you are already receiving is not the same as what is offered under this program. For example you can access Psychological Therapies at the same time as the Wellbeing Mental Health Service as each service offers support in different ways.
What if I am under 16 years of age?
Unfortunately the Wellbeing Mental Health Service is designed for people 16+. Headspace may be a suitable alternative if you are over 12 years of age. Information about this alternative is available through the Mental Health services page of Brisbane South PHN website.
What is a mental health care plan and do I need one?
A mental health care plan is a plan your doctor writes with you about treating a mental health condition. It helps you to access eligible allied health professionals like psychologists, social workers or occupational therapists. You do not need a mental health care plan to access the Wellbeing Mental Health Service.
We currently have face-to-face and phone sessions available by appointment only. Call our team on 3717 7006 to make an appointment or find out more.