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Wellbeing Mental Health Service

About
Wesley Mission Queensland’s Wellbeing Mental Health Service supports people in the Brisbane south region who are currently experiencing, or are caring for someone who is experiencing distress, anxiety or other generalised mental health concerns.

The Wellbeing Mental Health Service provides short-term therapeutic support in line with individual goals. This may include sessions providing peer support, coaching, education and assistance with developing practical supports and life skills.

There is no cost involved for using the service and no formal referral process needed. The service accepts self-referrals and referrals from professionals (with consent from the individual).

The program may benefit those:

  • seeking support to manage stress and anxiety
  • needing support for grief, trauma or loss
  • wanting help build self-confidence and coping skills
  • wanting to discuss addressing issues with alcohol and other drugs, gambling, or other addictions
  • experiencing a domestic family violence situation.

The Wellbeing Mental Health Service is a Brisbane South PHN commissioned mental health service all of which share a common set of core principles: compassionate practice, human rights focus, consumer defined and supporter empowering, equity of access and cultural respect and capability. These principles focus on the person at the centre, surrounded by natural and broader community supports. More information about Brisbane South PHN commissioned services can be found here

This program is supported by funding from the Australian Government through Brisbane South PHN.

Accessing this service

There is no cost involved for using this service. To access it, you must live in the Brisbane South region. Our peer based workers are accessible throughout the Brisbane South region, and currently operate in three sub-regions;

  • Logan/Beaudesert
  • Brisbane City/ the PA Hospital catchment
  • Redlands.

Peer workers are able to help you navigate your mental health care journey and connect you with local supports to assist with your goals. Schedule a face-to-face or phone appointment by calling us directly on 3717 7006 or emailing us here

In an emergency

This program does not support crisis or emergency situations. Please consider these alternatives:

  • Lifeline Australia – 13 11 14
  • Suicide Call back service – 1300 659 467
  • If you are in immediate danger, call emergency services on 000.

Carers

We understand that being the person to support someone with a mental health concern can come with its own difficulties. If you’re currently caring for someone, and you would like support, or guidance in your carer’s journey, our Wellbeing Mental Health Service is able to support you.

What about my privacy?

To participate in the Wellbeing Mental Health Service, you are required to consent to sharing identified information about yourself and your mental health condition between your GP, Wesley Mission Queensland, and the mental health clinician who will provide your therapy. You can view our privacy policy here.

We're here to help

Call us on 3717 7006 to discuss next steps. 

FAQs

What does the Wellbeing Mental Health Service cost?

The program is completely free. You do not need a medicare card to access this service.

What are the wait times like?

The program aims to have no waitlist to access the service. However, at times you may need to leave a message with your Wellbeing Consultant, and you may experience small queues at times if you choose to drop-in to a centre. Please keep in mind that our program does not operate to support crisis or emergency situations. If you feel that your matter is urgent, or if you are experiencing a mental health crisis please consider these options:

Lifeline Australia – 13 11 14
Suicide Call back service – 1300 659 467
If you are in immediate danger, call emergency services on 000.

What qualifications do “peer-based” workers have?

Peer based workers have a minimum of a Certificate IV in Mental Health and have lived experience of a mental health issue, either directly or as a carer/support person. Utilising their own recovery journey can offer a different style of support to the traditional allied health professional.

Can I access this service alongside other services?

Yes, as long as the service you are already receiving is not the same as what is offered under this program. For example you can access Psychological Therapies at the same time as the Wellbeing Mental Health Service as each service offers support in different ways.

What if I am under 16 years of age?

Unfortunately the Wellbeing Mental Health Service is designed for people 16+. headspace may be a suitable alternative if you are over 12 years of age. Information about this alternative is available through the Mental Health services page of Brisbane South PHN website.

What is a mental health care plan and do I need one?

A mental health care plan is a plan your doctor writes with you about treating a mental health condition. It helps you to access eligible allied health professionals like psychologists, social workers or occupational therapists. You do not need a mental health care plan to access the Wellbeing Mental Health Service. 

We currently have face-to-face and phone sessions available by appointment only. Call our team on 3717 7006 to make an appointment or find out more. 

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