National Auslan Interpreter Booking and Payment Service
The National Auslan Interpreter Booking and Payment Service (NABS) provides interpreters for Deaf, Deafblind and hard of hearing people who use sign language and would like an interpreter for private health care appointments.
NABS is free to people who are not eligible for the National Disability Insurance Scheme (NDIS).
- Face to face interpreting (onsite)
- Video Remote Interpreting (online)
Interpreters can be for Deaf adults and Deaf children.
NABS has been a registered NDIS service provider since 2013 and can assist NDIS participants with all their sign language interpreting needs which includes health care and other interpreting needs.
For further information on NABS and the NDIS, visit their NDIS page.
Interpreters can be provided for the following appointments:
- GP and specialist appointments
- Mental health services
- Aboriginal health services
- Podiatrists or chiropodists
- Diabetes education
- Gynaecology / obstetrics / IVF
- Medical imaging
- Occupational therapists
- Remedial massage
- Speech pathology
Please note: NABS does not make the appointment with the health care provider. Appointments bookings are the responsibility of the sign language user or service. NABS will organise the interpreter to attend the appointment.
How to Access NABS
How can I access this service?
You can contact NABS by phone, FAX, SMS, or online:
Phone: 1800 24 69 45 (Free call)
SMS: 0427 671 261 - iPhone or Android
Fax: 1800 24 69 14 (Free)
TTY (TeleType): 1800 24 69 48 (Free call)
Complete the online booking form
When is the service available?
The service operates Monday to Friday from 8am until 6pm. The service is closed on National public holidays only.
How much does it cost?
NABS is free for people who are not eligible for NDIS. For Aboriginal and Torres Strait Islander Deaf people, sign language services are provided for both public and private health care appointments.