National Auslan Interpreter Booking and Payment Service

About NABS

The National Auslan Interpreter Booking and Payment Service (NABS) provides a personalised free-of-charge service for the Deaf community, including Deaf / blind and hard of hearing people.

Interpreting services are available for private health care appointments.

Interpreters can be provided for the following appointments:
  • GP and specialist appointments
  • Mental health services 
  • Aboriginal health services
  • Podiatrists or chiropodists 
  • Acupuncture
  • Audiologists
  • Chiropractors
  • Dentists
  • Dieticians
  • Diabetes education
  • Endocrinologists
  • Gynaecology / obstetrics / IVF
  • Iridology
  • Medical imaging
  • Naturopath
  • Occupational therapists
  • Osteopath
  • Optometrist
  • Physiotherapy
  • Psychology
  • Remedial massage
  • Speech pathology

Please note: NABS does not make the appointment with the health care provider. Appointments bookings are the responsibility of the sign language user. NABS will organise the interpreter to attend the appointment.

How to Access NABS
How can I access this service?

You can contact NABS by phone, SMS or online:

Phone: 1800 24 69 45 (Free call)
SMS: 0427 671 261 - iPhone or Android
Fax: 1800 24 69 14 (Free)
TTY (TeleType): 1800 24 69 48 (Free call)

Complete the online booking form

When is the service available?

The service operates Monday to Friday from 8am until 8pm, and Saturday from 8am until 1pm. The service is closed Sundays and national public holidays only. 

How much does it cost?

The service is free to sign language users and health care practitioners. For Aboriginal and Torres Strait Islander Deaf people, all public and private health care appointments are covered free of charge.

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